Risk Agent

Risk Agent

Our client is currently looking for a Risk Agent.

Responsibilities:

  • Checking missing documents of clients
  • Talking to the clients and correspond to required documents
  • Verifying all the allocated clients and their statuses
  • Helping out the team
  • Call the clients and correspond to gather required documents
  • Uploading documents
  • Coordinate on a daily basis with Risk Controller to check which clients are part of risk
  • Maintain high level of service to the company and to the customer
  • Recording and updating all necessary reports on Risk Management for the clients
  • Work closely with other relevant departments
  • Translate necessary documents as requested by Team Leader
  • Coordinate with Withdraw Team on a daily basis

Skills and Experience Required:

  • Experience in similar role in Customer Service is considered an Asset
  • Good communication skills
  • Eye for detail
  • Honest, enthusiastic, passionate and resilient character
  • Proactive
  • Share good practice
  • Adapt positively to business needs