Transaction Dispute and Chargeback Executive

Transaction Dispute and Chargeback Executive

Our client in the finance industry is currently looking for a transaction dispute and chargeback executive to join their team.

Responisbilities

  • DMS Card transaction processing flow, stages and transaction types (ATM, POS, ECOM)
  • MasterCard Chargeback Guide, latest updates
  • Retrieval request procedure
  • Timeframes and chargeback codes with exceptions
  • Fraud and Friendly Fraud chargebacks, arbitration
  • Trends in CNP space

Requirements:

 
Beining familiar with:

  • DMS Card transaction processing flow, stages and transaction types (ATM, POS, ECOM)
  • MasterCard Chargeback Guide, latest updates
  • Retrieval request procedure
  • Timeframes and chargeback codes with exceptions
  • Fraud and Friendly Fraud chargebacks, arbitration
  • Trends in CNP space