Spa Receptionist

Spa Receptionist

Our client in the hospitality are currently looking for a spa receptionist to join their team.

Responsibilities:

  • Providing a level of service which exceeds guest expectations
  • Meeting and greeting customers and providing a positive and friendly service
  • Checking- in customers as they arrive for their scheduled appointments & scheduling of new appointments
  • Answering the phone in a polite manner and in accordance to company standards
  • Ensuring that all administrative duties are completed at the end of each day
  • Restocking professional products in designated treatment rooms
  • Ensuring that the Spa area is clean and tidy at all times
  • Promoting events and promotions to all guests 

Requirements:

  • Preferable have some experience in a similar position
  • Possess excellent communication skills in English and Maltese & ideally another European language
  • Have exceptional customer care skills
  • Be able to work under pressure
  • Have an eye for detail
  • Be able to work in a team
  • Possess good organizational skills
  • Have basic computer knowledge
  • Be distinctive, professional and have a warm personality.
  • Be smart in appearance