English speaking CRM Automation Manager

English speaking CRM Automation Manager

Our client in the Finance sector is currently looking for an English speaking CRM Automation Manager to join their team.

Responsibilities:
  • Manage, Operate, analyze and optimize automation processes 
  • Assist and develop all automation initiatives 
  • Clearly communicate all CRM/Retention/Churn/E-mail plans and ensure all assets launch flawlessly. 
  • Develop and implement marketing strategies and plans to retain and activate existing customers. 
  • Manage existing customer segments and develop new ones, if necessary. 
  • Recommend models to improve metrics on email, direct mail and retention. 
  • Manage suppliers on all creative development and provide strong guidance and feedback. 
  • Manage and optimize the design, content, targeting and messaging of CRM communications. 
  • Manage and distribute a comprehensive consumer calendar to communicate all planned CRM/ activities using email, mobile, pop-ups, SMS, Automatic processes, events, etc. 
Requirements:
  • Proven success using and developing marketing solutions involving integrations between marketing automation, CRM, websites, and/or other digital marketing tools 
  • Bachelor’s degree in marketing or related field 
  • Experience from an online company 
  • Fluent English