CRO Agent

CRO Agent

Our client in the Hospitality industry is currently looking for a CRO Agent to join their team.

Responsibilities:
  • Communicate with clients, offering prompt, friendly and courteous service to customers at all times
  • Processing of all incoming reservations and inquiries as well as the management of reservation records
  • Ensuring internal procedures are constantly being followed
Requirements:
  • Organization and time management skills
  • Able to be discrete and confidential
  • Fluency in English, Maltese and another European language
  • Computer literate in Word and Excel
  • Able to work flexible hours
  • Good working knowledge of the Opera system
  • Knowledge of online and internet bookings
  • Knowledge of Tour Operators’ and Corporate contracts