Conference & Events Sales Manager

Conference & Events Sales Manager

Our client in the hospitality are currently looking for a conference & events sales manager to join their team.

Responsibilities:

• Organizing all functions/events from the first contact with the guest until the follow-up call after the function
• Taking note of all guest requirements and provides recommendations based on the hotel’s facilities / services
• Communicating with all hotel departments to ensure the success of each function and ultimately ensuring guest satisfaction
• Meeting and entertaining potential clients as well as clients attending Conferences and/or Events in the hotel
• Conference & events budgeted revenue for the two properties
• Monitoring performance of the sales team
• Proactively seeking new avenues of business and bringing in additional banquet events to the hotel
• Managing the selling strategy of the conference & events team
• Actively managing business bookings and recording refusals
• Monthly reviews of the succeeding 6 months availability and highlighting high or low demand dates and taking the necessary steps to minimize the risk of any shortfalls or overbookings
• Encouraging repeat business through excellent customer service and inquiry handling
• Making commercial decisions to maximize income on a daily basis
• Building strong relationships with customers to fully understand their needs
• Analyzing sales activity to take informed business decisions
• Providing regular financial reports to the senior management team
• Actively contributing to the budgeting process
• Handling all mail, calls, visits, etc. to the attention of the Conference & Events department efficiently
• Managing offers and contracts for functions and negotiating agreements
• Developing close business relationships with regular clients
• Assisting in all matters pertaining to the operation
• Attending daily briefing meetings and other meetings as required


Requirements:


• Have 2 years’ experience in a similar position
• Have experience in organising and planning weddings, events and conferences
• Have good administrative skills, be computer literate and must be conversant with MS office applications & Opera
• Have good command of the English language, both spoken and written
• Be proactive and take initiative
• Be logical, accurate and able to multi-task
• Be well-organized and possess good time management skills
• Be self-motivated, able to work under pressure and adhere to deadlines
• Be able to work under minimal supervision, be proactive and take initiative
• Demonstrate a flexible attitude towards working patterns
• Be guest focused and with an outstanding personality
• Possess strong leadership skills
• Have a professional disposition and must maintain company grooming standards