IT Business Analyst

IT Business Analyst

Our client in the Hospitality industry is currently looking for a Business Analyst to join their team.

Responsibilities:
  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
  • Construct workflow charts and diagrams; studying system capabilities; writing specifications
  • Improve systems by studying current practices; designing modifications
  • Recommend controls by identifying problems; formulate improved procedures
  • Define project requirements by identifying project milestones, phases and elements; forming project teams if required; 
  • Prepare technical reports by collecting, analysing and summarising information and trends
  • Contribute to team effort by accomplishing related results as needed
  • Validate resource requirements and develop cost estimate models
  • Conduct and coordinate research to support strategic and business planning within the various departments within the group, to enhance operations and efficiency levels
  • Interpret, evaluate and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making, recommend solutions to management 
  • Such research to be conducted for all company’s business units including hospitality, purchasing, F&B, HR and Ecommerce.
  • Perform weekly and/or monthly reviews and analyses of current processes
  • Suggest changes to senior management using analytics to support the recommendations; actively participate in the implementation of approved changes
  • Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
  • Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
Requirements:
  • Diploma/Degree in Software Development
  • Minimum 2 years’ experience working in a software development environment
  • Experience using SharePoint and other Microsoft technologies
  • Good knowledge of MS SQL Server and Oracle DB
  • Previous experience using web client technologies including HTML, CSS, JavaScript
  • Experience in Business Analysis, IT, engineering or related discipline
  • Ability to work within tight time-frames and under constant pressure, seeking to deliver the best, fastest and simplest solution every time
  • Detail oriented, analytical, critical and inquisitive
  • Ability to work independently and within a team
  • Extremely organised with strong time-management skills
  • A good communicator; problem-solver