Purpose of the role

Take full responsibility for the operation of the assignment(s) in order to:

 Responsibilities

• Maximize profitability and ensure service levels by always balancing efficiency in the use of human resources with quality in the provision of the service.
• Maintain and extend the relationship with the client in order to clarify their expectations and deliver agreed services as well as identifying up-selling opportunities.
• Assume responsibility for the people aspect of the assignment(s) and adopt a hands-on approach in the recruitment, training, performance monitoring, coaching and leadership of Team Leaders within the assignment(s).

 Authorities

• Revise operational practices and increase productivity aspects to maintain economic targets/goals.
•  Approach Country Manager and propose new processes and working opportunities for the client in order to maximize efficiency & consolidate the working relationship.
•  To take necessary actions regarding staff management.

 Education 

High School / University Degree Level Education is important but the attitude is crucial

 Work Experience 

• Management / Operational experience
• Experience of working in a multi-cultural environment
• Account Management experience.
• Customer Service experience

The client will give the candidate adequate training, but he/she must have an ability for understanding for business.

 Language Skills 

•  Strong communication skills
• Excellent in Written and spoken French
• Good level of written and spoken English
•  Native French speaker
•  Fluent in English

 Managements skills 

•  Strong management abilities to lead both for the moment and the long term prospective
• Very high level of communication skills
• Strong interpersonal skills
• High level of time management
• Strong analytical skills
• Computer skills 
• Computer literate

Apply by sending your CV to info@muovo.eu (preferably using the Standard EU CV teCRlate and in MICROSOFT WORD format)